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Carrier scopes come in short. Here is what one left out.

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Sample claim: the homeowner, carrier and claim number are made up. Every screen is the GapProofs app.
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This carrier's scope left $3,073 off the roof. Here is how your office proves it. On the roof, your rep only gathers. The carrier's PDF from the email, the measurement report, photos, and a few notes. Nobody prices anything on a ladder. In the office, GapProofs reads the scope against the report, every photo, and every note. Felt, 3 squares short. Drip edge, missing. Steep roof charge, missing. Each line comes with its proof and your price. No proof, no line. Your office decides what goes in. The cover letter, the itemized supplement, and the photo report go out under your name. The same app bids the roof, and prices the repair at the door. GapProofs. Find the gap. Show the proof. Join the beta at gapproofs.com.

The sample claim

Three lines missing. Each one proven.

On this sample claim the carrier's scope came to $16,291.55. GapProofs read it against the measurement report and the rep's photos and found three lines it left out: $3,073.84, with the proof pinned to each one.

The carrier's scopePeachtree Mutual · claim 247731418
  1. Tear off comp. shingles34.12 SQ2,625.19
  2. Roofing felt, 15 lb34.12 37.53 SQ1,360.83+115.22 Measurement report, page 1: 34.12 SQ plus 10% waste
  3. Laminated shingles37.67 SQ10,329.17
  4. Hip and ridge cap235 LF1,493.18
  5. Pipe jack flashing3 EA175.62
  6. Roof vent, turtle4 EA307.56
  7. Drip edge367 LF+1,170.73 Report: 367 LF of eaves and rakes. The rep's photo of the eave
  8. Steep roof charge34.12 SQ+1,787.89 Two roof photos and the rep's note: 9/12 main slope
Carrier's scope$16,291.55
Missing, with proof+$3,073.84
The carrier's scope on the sample claim: six lines, $16,291.55. GapProofs finds three it missed, each with its proof: 3.41 more squares of felt ($115.22, from the measurement report), drip edge (367 LF, $1,170.73, from the report's eaves and rakes and the rep's eave photo) and a steep roof charge ($1,787.89, from two roof photos and the rep's note on the 9/12 slope). $3,073.84 in all.
GapProofs on the phone: the carrier's scope, the measurement report and three roof photos added to the claimGapProofs on the phone: the rep's notes, kept word for wordGapProofs on the phone: the shot list of photos the office still needs

On the roof

The phone only gathers.

The rep adds the carrier's PDF from the email, the measurement report, photos and a few notes. Nobody prices anything on a ladder, and the package is in the office before the truck leaves the street.

  • The carrier's scopeStraight from the email. Peachtree Mutual, 6 lines, $16,291.55.
  • The measurement report34.12 squares, 367 feet of eaves and rakes.
  • Photos from the roofThe overviews and the eave.
  • Notes in the rep's own words“Two story, 9/12 main slope. Steep and high charges apply.”
  • The shot listIt says what the office still needs: drip edge, starter, attic.

In the office

No proof, no line.

The analysis reads the carrier's scope against the measurement report, every photo and every note. Each line it finds comes with its proof and your price, and the office includes it or leaves it out. Nothing reaches the carrier unchecked.

GapProofs on a tablet: the claim as it reaches the office, with everything the rep captured and the claim details read from the carrier's scopeGapProofs on a tablet: the steep roof charge, with the carrier's quantity, the requested quantity, the price and two photos as proofGapProofs on a tablet: three items included for $3,073.84 and eighteen left out, each with a reason
Everything the rep captured is already here.
Claim number and carrier, read off the carrier's PDF.
Not in the carrier's scope. 34.12 squares on the report. Your price.
Two of the rep's photos, attached as proof.
Three lines in, worth $3,073.84.
Eighteen left out, each with a reason.

To the carrier

It goes out under your name.

Three documents, built from the lines the office approved. Email them to the adjuster or download the ZIP. When the reply comes in, log it and start the next round.

  • Cover letterOn your letterhead, to the carrier, with your message as you typed it.
  • Itemized supplementCarrier against requested, line by line: $3,073.84 asked.
  • Photo reportEach photo under the line it proves, with the code it cites.

The same app bids the roof and prices the repair.

GapProofs retail bid: the measurement report and roof photos addedGapProofs retail bid: $400 a square and the suggested 12% waste make $12,992GapProofs retail bid: the estimate on the company letterheadGapProofs retail bid: the photo report with a caption under each photo

A $12,992 estimate before you leave the driveway.

Drop in the EagleView or GAF report. The app reads the squares and every length, you set your price per square, and the estimate and photo report come out on your letterhead.

Read from the report28.46 SQ338 LF drip edge196 LF starter170 LF hip and ridge

GapProofs repair quote: homeowner, address, the job and the priceGapProofs repair quote: $875 plus $145 of step flashing makes $1,020GapProofs repair quote: scope, items and total on the company letterhead

A $1,020 quote at the door.

Name the job and the price, add what you find on the roof, attach the photos. Scope, items and total go out on one page from the phone.

Run your next claim through it.

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Free during the beta. iPhone, Android and web. Questions? Talk to us.